Network Support

The last thing you need when you switch your much loved laptop on on a Saturday is for it not to work. With the Yellow Pages at hand I found Future PC. Their service was awesome. I was reassured that I should not have lost any files and that they will have me up and running quickly without having to leave my house. By 2.30 that afternoon my laptop was back to normal (if not a little faster) and was able to complete an urgent project. Thanks guys, I will totally recommend you to the clients I come into contact via my email marketing company.

Senka
Stana Marketing

"My tech was fabulous!!! I know nothing about computors but he was able to let me follow what was wrong and how he was fixing it. It didnt take alot of time so value for money was excellent. He was also very happy to answer questions concerning computors in general and was helpful in suggestions for purchasing laptop and software. "
-- Terri, Supreme Tours & Travel Ltd

I have always had exceptional service from your comapny and will only use you now, as I know my PC problems are resovled to a high standard. Thank you very much, I consider you to be highly trust worthy, and recommend you to all people who ask for an excellent IT service company.

Kind regards,
Kiri
Reihana Architecture Ltd

"I really appreciate your prompt response to this query. Your handling of our customer is exactly what I expected so thank you. I can assure you that I will be using Future PC for any future PC (excuse the pun) related work for Woosh Wireless Limited. Our customer experience has been excellent. "

Woosh Wireless Limited

After having dealt with many frustrating companies we found Future PC, and have been as happy as a person could be with computer issues!! We have recommended Future PC to business customers and family and friends. The main distinction being Future PC took a multi faceted approach, they address our immediate issues and looked at other areas of our business and offered solutions to immediate expansion, and what would work best for our long term growth. Their response was nearly always immediate and if a product was not in stock or would take slightly longer than the time they indicated their communication and explanations were exceptional. It has been a pleasure dealing with Future PC and we look forward to a long and continuous relationship.
-- Hayley and Wayne Martin, Directors, Residential Plastering Limited

Just a quick note to tell you how impressed I was with Nathan's quick and pleasant service, I will certainly use Future PC in the future.
-- Loeta Taylor

I was so thankful your tech came out the same day I called. I was also really impressed with the tech sent, he was very nice and explained everything well, and even offered extra help after he had 'clocked out' which was really kind and most appreciated. Keep up the fantastic work. Oh and the call centre person I logged the job with was very good, thorough and even called me back when he said he would. In this day and age this kind of service is rare, so thank you for the help.
-- Kimberley Dwan (J. M. Dwan Associates Ltd.)

I was thoroughly impressed with your whole approach right from my initial phone call for help, through the professionalism of Sergey and the follow up service evaluation process. Great customer service!

Valerie Staley

Just a quick email to say that I was very impressed with the high standard of service that I received yesterday from Andre. When the Broadband didn't accept the computer because of the computer's age he quickly came up with a new solution that did work.

We have used Future PC before and would use them again. A 10/10 for service.

Rosemary Walker

"I would like to say that Sergey was exceptional. He sorted a problem quickly that xtra could not do even after 5 hours on the phone."
-- John Balasoglou, Aalto Books

Very very happy with how quickly you attended to our problem. The technician Paul was fantastic - easy to talk to, very respectful and diligent. He went over and above the call of duty to try to sort our problem out and also helped to improve our system. We will definitely be calling you in the future to help us with any future problems we may have. Many thanks for a job VERY well done :)

Nicola Allen
Educare

Thank you for the fine service we received ... my wife and I are not computer wizziers and to have your company backing us makes our work life so much easier.

Regards,
George Winslett
Managing Director
Breakas Beach Resort

"Am totally impressed with the level of service I received, and will definitely be telling people about Future PC."
-- Graeme Russell, Adage Business & Media Services

We were very pleased with the quick response to have our PC sorted as we rely heavily on our Accommodation System being up and running all the time.

Margaret Murray
Seabreeze Boutique Motel

We have used Future PC as our technical consultants for approximately 3 years and have found that they provide an excellent service with a fast response and a no fuss resolution to any problems we have had with software, memory upgrades etc. They come highly recommended by us at the Professionals Real Estate, Pt Chevalier branch.

-- Ross Brader, AREINZ Manager

I would like to put on record to your company how very pleased I was with the service I received yesterday from one of your technicians. His name was 'Nandy' and he was very patient, courteous and very meticulous in his work. - He fixed the problem I called upon your firm to look at, within half an hour, and saw that I then had a self-installation Broadband set to install, which he kindly offered to do for me.

There were many problems with this, which he handled very patiently and I was very impressed with his work ethics and devotion to his job and leaving a job well done. This is rare in the workforce today, I have been retired for nearly nine years but had a staff of 30 when I was working - I wish that even some of them had the same work ethics as your young man has. Thank you again for fixing my problems on the same day that I reported them.

--Mavis Brackebush. Orewa.

Great service, super quick response,arrived with replacement parts, and proceeded to repair all within 1 hour! Loved the service, thank you so much!

Gayle Lafaiali'i
Perspective Management Group Ltd

"Since we started using your company, our IT needs are more streamlined and easier to understand. Your attention to detail with your clients is second to none – a lot of IT companies would like to be like yours and provide the service you provide, but they fail to deliver!"

Paula Watts Dip HRM

Director
Law Staff (NZ) Limited

I would like to take this opportunity to thank FuturePC for all the help over the years with our computer systems. You have always come up with a solution which has helped us carry on our business uninterrupted. Your prompt service and problem solving has been impressive. We would definitely recommend FuturePC to anyone.
Regards
-- Gavin Davies, Manager, Signcraft Ltd

On behalf of Digital Masters I would like to express our satisfaction in dealing with Wayne Dawson. Wayne was very hard working, diligent and understood our operations and specific needs.

We very much appreciate his effort and professionalism. We look forward to working with Wayne and Future PC in the future.

-- The Team at Digital Masters

I have been using Future PC for all of my computing needs for the past three years, both in business and at home. I have always felt very well looked after by Nik and his team and have enjoyed a quick and efficient service.
-- Reon Paterson, Coastal Construction Ltd.

"I appreciated that the person who answered the telephone could ask the questions that enabled me to be specific about what I needed. I came off the telephone confident that the problem was diagnosed and could be resolved. I appreciated that a technician could come on the day I made the request."
-- Robyn Rogers, Whaia Ki Te Ao Ltd

"At The Lion Foundation we place a premium on responsiveness and the ability to get the job done right first time. This also has serious operational consequences should our IT infrastructure be affected, even if only for a short time. Our business has yearly revenues in excess of $150 million and any disruption results in a meaningful financial impact. We have used the services of Future PC on a number of occasions and have found their service to be expedient, professional and would recommend their service without hesitation."
-- Nick Winder, The Lion Foundation

Future PC provided quick, efficient solution that enabled our Business to continue with the least amount of disruption. Highly recommended.
-- Richard Sanders, Manager, Architectural Antiques

Andre was outstanding. He completed everything I had requested, in full and extremely efficiently while also offering some very helpful tips and suggestions along the way. He is a real asset to your organisation and I\'ll be requesting him by name from now on.

Eugene Lowrie
Horizon Homes

Wayne is undoubtedly a valuable asset to Future PC, he always gets results and at all times is professional and efficient. Fantastic use of time. We are 100% confident that Wayne has our business interests at the forefront of his mind. We would never move from Future PC knowing that Wayne is looking after us. Congrats Future PC from EventMergers and Online Products.

Carlene Martin
Online Products / Event Mergers

"This is the 2nd time I have used your company, and I am very pleased with the help you have given - very impressed"

-- Alexia Whiley

I have used the services of Future PC several times now, including the full upgrade of my desktop computer.
Nikolai & his team have always been very helpful and patient and I have no hesitation in recommending them for providing all of your computer related requirements.
Kind regards
-- Kevin Browne

Thanks so much. Great service, and my laptop has never worked faster. As soon as it goes wrong again (well it is a computer) I will phone straight away.

-Steve Kane, Parnell

Future PC - Take a bow. I'm a mature-age university student and you're a Godsend especially at 9.30pm when I have an essay due in the following day. The quality of your work is phenomenal and I don\'t mind paying all my allowance on quality.

I have used you everytime my PC goes 'kaput', and have had 4 different technicians on each visit over the past 3-4 years. I believe in you and will continue to use your services."

-- Hana

Quinton was a great calming influence when I was stressing about losing data. I trusted him completely with our entire business operation and am very grateful to him for just getting on with it and coming through with flying colours. Thank You

-- Sally Johnson, Space Public Storage Units

"Future PC has provided my practice with an excellent service since Future PC's inception. I am happy to commend this firm to anyone requiring prompt and very efficient service."
-- Chartered Accountant

I would like to recommend Future PC to any other clients. They were extremely, quick, efficient and courteous in my dealings with them. They recently repaired and upgraded my system with the minimum of downtime and inconvenience and their pricing was competitive.
-- Jeff Reid Property Manager

"I was very impressed with the professional service, the marketing material presented and absolutely no complaints at the speed and competency which Andre sorted out all of our IT and printer problems."
-- Judy Dillon, CCS Ltd

The service is great whether it be over the phone/Visit/on line repair - I have experienced all options with Future PC.

Mike Roche
Anthross Ltd

"The staff at Future PC are excellent to deal with, very capable,friendly, and also take the time to answer any questions regarding computers,and repairs. "
- Coral Wignall, Marvon Downs Resthome

Wayne was fantastic - patient with me and able to communicate in simple terms what our problem was! We will definitely be calling him again, for future service, as well as when we completely upgrade our entire system.

Exceptional service from a very nice person. Thanks so much!

-- Sue Lewis-O'Halloran, Executive Manager
Dress for Success

Fast, friendly, efficient service! The guys have the best knowledge to suit your needs.Have very happily recommended FuturePC to lots of people and feedback has always been great!

-- Rose
Action Plan & Print Ltd

With the major expansions and diverse utilising of technologies in our company, Future PC has helped us grow with our business, creating the work environment to be far more efficient and effective in daily procedures and routine tasks.

Nik and his team are professional with a nice personal touch and have been great and a pleasure to deal with. No job has been too big or too small. Future PC has been fantastic and supportive in this transitional period.

-- Anna, Production Manager
Jigsaw Clothing

When I have needed help, the service has always been prompt and helpful. Technicians have been pleasant, knowledgable & explain things really well.

Michelle

"Have used your service several times - always at the weekend - very prompt and efficient service. Have recommended your company to others. "
- Andra, Cleland Medical Services Ltd