On-Site Computer Services Auckland

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24 Hour Mobile Computer Services - Auckland Wide

Computer Services Auckland-wide

24x7 on-site computer services, computer repairs, and IT support services are available across Auckland, Christchurch, Wellington and Tauranga.

We service and repair all brands of computers, laptops and servers. Please call us on 0800 84 33 88 with any enquiries.

If you worry about your computer not operating, are frustrated about a task, or simply don’t know how to do something, you have come to the right place. Consider the responsiveness of our 24 hr on-site computer services, the convenience of an emergency callout service of 2hrs or less from the point of contact and the reliability of our problem-solution guarantee*. you can even let us fix your computer over the internet from our office, without prior setup or installtion at your premises. The engineers available to you are Microsoft Certified Professionals or have 10 years or more of experience in solving computer problems.

 

More than 5 PCs? See our business page.

Same-Day On-Site Or In-House Computer Repairs Sales And Service

Our engineers can repair any computer problem. Contact us to arrange an onsite visit at your place at a time which best suits you - at your home or business. Simply call us on 0800 84 33 88 to find out more. If you are in need of urgent help, you can take advantage of our two-hour emergency response service.

What We Do

Almost anything computer-related. If you're not sure, give us a call. We have experts in a broad range of areas and operate as a one-stop solution provider. Solutions include computer & IT repairs, sales, service and support. We won’t just fix your computer or network, we will ensure that everything meets your needs now and into the future. We perform many checks on your system and have state of the art testing procedures to detect issues with security, operating systems, hardware and software. We’ll also point out the parts of your system/network that need attention and then, if authorised, implement the solution.

Competitive Rates 24/7

We offer competitive rates on computer services with a four-hour maximum charge for a single standalone computer. Normal rates apply to all work before 10pm and in most cases a technician can be on-site at your place the same day. For more information, have a look at the on-site rates page .

We Guarantee To Solve All Your Computer Problems - Fast.*

Computer  Services - Auckland-wide We guarantee to solve all of your computer problems - fast. Not only that, we will do everything we can to ensure you are protected from similar things occurring in the future. We quickly solve your problems and implement the solutions.

We can set you up with free software to help keep your computer free from viruses, spyware and hackers. Our technicians are experienced in diagnosis and preventative maintenance, and will ensure that you are educated about the new technology solutions implemented.

"From recent survey results, 98% of our clients are very satisfied with our service and would recommend us to others."

If you would like to keep yourself informed about how to maintain and protect your computer or network, just sign up for our This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Recurring Computer Problems?

After continuous use, any computer that is not constantly maintained starts to slow down and act up. This can be caused by such things as mismatched data, spyware, viruses, stray settings etc... Fortunately, the hardware you paid for is not often damaged and does not normally degenerate as fast. Your computer can be restored almost to its original state.

This is achieved by a format & re-install. This involves clearing out and reinstalling all of your core software. Like your usual spring clean, it is recommended that this is done every 12 months.

Why format & re-install?

  • Save on the cost of computer repairs
  • Your computer will run like new
  • All of your data will be safely backed up and restored. (We can even create a backup DVD set for you if requested)
  • Your hardware will be thoroughly tested
  • Your computer will get all of the latest security patches
  • You get free antivirus, spyware removal and security tools. The software available differs between home and business users
  • Dust will be cleaned from your computer to prevent overheating
  • Our certified IT engineers will pickup and re-deliver all of your hardware, set up the computer and ensure everything is working
  • 100% satisfaction guarantee

Remote Support - Your Computer Problems Solved Via The Internet

If you choose Future PC, we can provide you with a free utility to help save money on computer services and repairs.

With the use of our RescueNet remote support technology, we can service and repair your computer over the internet. No on-site visit is required.

The majority of computer problems are caused by faults in software or its configuration. These problems can be solved quickly and easily via RescueNet. Call us on 0800 84 33 88 to confirm the problem can be solved online and we could be helping you within 3 minutes. “How do I” questions are also suitable for this service.

Just download our RescueNet remote support software, follow the prompts and we can securely and remotely solve your problems, even if you have a firewall. you are absolutely guaranteed security and we only have access to your computer while you keep the software running.

This software does not modify any security settings, so your computer and network will stay untouched. And most importantly, we can only connect to your PC if you initiate the remote session.

*Satisfaction Guarantees.

We Will Solve Your Computer Problems -Or It's Free

We fix it or it’s free. We will diagnose your problem; recommend a solution and give you an estimated cost. Future PC guarantees our recommended solution will fix your problem. Our engineers take pride in our commitment to total customer satisfaction. Call us now to find out why our clients are so satisfied with our computer services.

Service Guarantee

If on the off chance, your problem is not fixed or re-occurs, and we return to your site to repeat work already performed, there will be no additional charge. You have to have followed the instructions and recommendations of our system engineers and the problem has to be exactly the same issue.

Auckland computer services satisfaction

Emergency Response

If you request an emergency response service and we miss the 2 hour on-site response time, you only have to pay the regular response rate.

100% Satisfaction Guarantee

In the unlikely event that you are not satisfied with our work once it is completed, we offer various options:

  1. Resolve the issue free of charge
  2. Find a solution you are happy with
  3. Refund your service fees
(conditions apply)

For any computer help, call us on 0800 84 33 88. Your satisfaction is guaranteed.

 
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0800 84 33 88
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Testimonials

  • Thanks so much. Great service, and my laptop has never worked faster. As soon as it goes wrong again (well it is a computer) I will phone straight away.

    -Steve Kane, Parnell

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  • "This is the 2nd time I have used your company, and I am very pleased with the help you have given - very impressed"

    -- Alexia Whiley

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  • I have been using Future PC for all of my computing needs for the past three years, both in business and at home. I have always felt very well looked after by Nik and his team and have enjoyed a quick and efficient service.
    -- Reon Paterson, Coastal Construction Ltd.

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  • I would like to put on record to your company how very pleased I was with the service I received yesterday from one of your technicians. His name was 'Nandy' and he was very patient, courteous and very meticulous in his work. - He fixed the problem I called upon your firm to look at, within half an hour, and saw that I then had a self-installation Broadband set to install, which he kindly offered to do for me.

    There were many problems with this, which he handled very patiently and I was very impressed with his work ethics and devotion to his job and leaving a job well done. This is rare in the workforce today, I have been retired for nearly nine years but had a staff of 30 when I was working - I wish that even some of them had the same work ethics as your young man has. Thank you again for fixing my problems on the same day that I reported them.

    --Mavis Brackebush. Orewa.

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  • "I would like to say that Sergey was exceptional. He sorted a problem quickly that xtra could not do even after 5 hours on the phone."
    -- John Balasoglou, Aalto Books

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  • Just a quick email to say that I was very impressed with the high standard of service that I received yesterday from Andre. When the Broadband didn't accept the computer because of the computer's age he quickly came up with a new solution that did work.

    We have used Future PC before and would use them again. A 10/10 for service.

    Rosemary Walker

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  • I would like to take this opportunity to thank FuturePC for all the help over the years with our computer systems. You have always come up with a solution which has helped us carry on our business uninterrupted. Your prompt service and problem solving has been impressive. We would definitely recommend FuturePC to anyone.
    Regards
    -- Gavin Davies, Manager, Signcraft Ltd

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  • I was so thankful your tech came out the same day I called. I was also really impressed with the tech sent, he was very nice and explained everything well, and even offered extra help after he had 'clocked out' which was really kind and most appreciated. Keep up the fantastic work. Oh and the call centre person I logged the job with was very good, thorough and even called me back when he said he would. In this day and age this kind of service is rare, so thank you for the help.
    -- Kimberley Dwan (J. M. Dwan Associates Ltd.)

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  • The last thing you need when you switch your much loved laptop on on a Saturday is for it not to work. With the Yellow Pages at hand I found Future PC. Their service was awesome. I was reassured that I should not have lost any files and that they will have me up and running quickly without having to leave my house. By 2.30 that afternoon my laptop was back to normal (if not a little faster) and was able to complete an urgent project. Thanks guys, I will totally recommend you to the clients I come into contact via my email marketing company.

    Senka
    Stana Marketing

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  • I have always had exceptional service from your comapny and will only use you now, as I know my PC problems are resovled to a high standard. Thank you very much, I consider you to be highly trust worthy, and recommend you to all people who ask for an excellent IT service company.

    Kind regards,
    Kiri
    Reihana Architecture Ltd

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  • On behalf of Digital Masters I would like to express our satisfaction in dealing with Wayne Dawson. Wayne was very hard working, diligent and understood our operations and specific needs.

    We very much appreciate his effort and professionalism. We look forward to working with Wayne and Future PC in the future.

    -- The Team at Digital Masters

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  • "Have used your service several times - always at the weekend - very prompt and efficient service. Have recommended your company to others. "
    - Andra, Cleland Medical Services Ltd

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  • When I have needed help, the service has always been prompt and helpful. Technicians have been pleasant, knowledgable & explain things really well.

    Michelle

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  • Great service, super quick response,arrived with replacement parts, and proceeded to repair all within 1 hour! Loved the service, thank you so much!

    Gayle Lafaiali'i
    Perspective Management Group Ltd

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  • "The staff at Future PC are excellent to deal with, very capable,friendly, and also take the time to answer any questions regarding computers,and repairs. "
    - Coral Wignall, Marvon Downs Resthome

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  • After having dealt with many frustrating companies we found Future PC, and have been as happy as a person could be with computer issues!! We have recommended Future PC to business customers and family and friends. The main distinction being Future PC took a multi faceted approach, they address our immediate issues and looked at other areas of our business and offered solutions to immediate expansion, and what would work best for our long term growth. Their response was nearly always immediate and if a product was not in stock or would take slightly longer than the time they indicated their communication and explanations were exceptional. It has been a pleasure dealing with Future PC and we look forward to a long and continuous relationship.
    -- Hayley and Wayne Martin, Directors, Residential Plastering Limited

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  • "I appreciated that the person who answered the telephone could ask the questions that enabled me to be specific about what I needed. I came off the telephone confident that the problem was diagnosed and could be resolved. I appreciated that a technician could come on the day I made the request."
    -- Robyn Rogers, Whaia Ki Te Ao Ltd

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  • "I was very impressed with the professional service, the marketing material presented and absolutely no complaints at the speed and competency which Andre sorted out all of our IT and printer problems."
    -- Judy Dillon, CCS Ltd

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  • Future PC - Take a bow. I'm a mature-age university student and you're a Godsend especially at 9.30pm when I have an essay due in the following day. The quality of your work is phenomenal and I don\'t mind paying all my allowance on quality.

    I have used you everytime my PC goes 'kaput', and have had 4 different technicians on each visit over the past 3-4 years. I believe in you and will continue to use your services."

    -- Hana

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  • Thank you for the fine service we received ... my wife and I are not computer wizziers and to have your company backing us makes our work life so much easier.

    Regards,
    George Winslett
    Managing Director
    Breakas Beach Resort

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  • Future PC provided quick, efficient solution that enabled our Business to continue with the least amount of disruption. Highly recommended.
    -- Richard Sanders, Manager, Architectural Antiques

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  • Quinton was a great calming influence when I was stressing about losing data. I trusted him completely with our entire business operation and am very grateful to him for just getting on with it and coming through with flying colours. Thank You

    --
    Sally Johnson, Space Public Storage Units

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  • "Future PC has provided my practice with an excellent service since Future PC's inception. I am happy to commend this firm to anyone requiring prompt and very efficient service."
    -- Chartered Accountant

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  • "At The Lion Foundation we place a premium on responsiveness and the ability to get the job done right first time. This also has serious operational consequences should our IT infrastructure be affected, even if only for a short time. Our business has yearly revenues in excess of $150 million and any disruption results in a meaningful financial impact. We have used the services of Future PC on a number of occasions and have found their service to be expedient, professional and would recommend their service without hesitation."
    -- Nick Winder, The Lion Foundation

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  • Wayne was fantastic - patient with me and able to communicate in simple terms what our problem was! We will definitely be calling him again, for future service, as well as when we completely upgrade our entire system.

    Exceptional service from a very nice person. Thanks so much!

    -- Sue Lewis-O'Halloran, Executive Manager
    Dress for Success

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  • "Am totally impressed with the level of service I received, and will definitely be telling people about Future PC."
    -- Graeme Russell, Adage Business & Media Services

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  • Andre was outstanding. He completed everything I had requested, in full and extremely efficiently while also offering some very helpful tips and suggestions along the way. He is a real asset to your organisation and I\'ll be requesting him by name from now on.

    Eugene Lowrie
    Horizon Homes

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  • I was thoroughly impressed with your whole approach right from my initial phone call for help, through the professionalism of Sergey and the follow up service evaluation process. Great customer service!

    Valerie Staley

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  • We were very pleased with the quick response to have our PC sorted as we rely heavily on our Accommodation System being up and running all the time.

    Margaret Murray
    Seabreeze Boutique Motel

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  • Fast, friendly, efficient service! The guys have the best knowledge to suit your needs.Have very happily recommended FuturePC to lots of people and feedback has always been great!

    -- Rose
    Action Plan & Print Ltd

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  • I have used the services of Future PC several times now, including the full upgrade of my desktop computer.
    Nikolai & his team have always been very helpful and patient and I have no hesitation in recommending them for providing all of your computer related requirements.
    Kind regards
    -- Kevin Browne

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  • The service is great whether it be over the phone/Visit/on line repair - I have experienced all options with Future PC.

    Mike Roche
    Anthross Ltd

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  • "My tech was fabulous!!! I know nothing about computors but he was able to let me follow what was wrong and how he was fixing it. It didnt take alot of time so value for money was excellent. He was also very happy to answer questions concerning computors in general and was helpful in suggestions for purchasing laptop and software. "
    -- Terri, Supreme Tours & Travel Ltd

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  • I would like to recommend Future PC to any other clients. They were extremely, quick, efficient and courteous in my dealings with them. They recently repaired and upgraded my system with the minimum of downtime and inconvenience and their pricing was competitive.
    -- Jeff Reid Property Manager

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  • Just a quick note to tell you how impressed I was with Nathan's quick and pleasant service, I will certainly use Future PC in the future.
    -- Loeta Taylor

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  • Very very happy with how quickly you attended to our problem. The technician Paul was fantastic - easy to talk to, very respectful and diligent. He went over and above the call of duty to try to sort our problem out and also helped to improve our system. We will definitely be calling you in the future to help us with any future problems we may have. Many thanks for a job VERY well done :)

    Nicola Allen
    Educare

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  • "I really appreciate your prompt response to this query. Your handling of our customer is exactly what I expected so thank you. I can assure you that I will be using Future PC for any future PC (excuse the pun) related work for Woosh Wireless Limited. Our customer experience has been excellent. "

    Woosh Wireless Limited

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  • We have used Future PC as our technical consultants for approximately 3 years and have found that they provide an excellent service with a fast response and a no fuss resolution to any problems we have had with software, memory upgrades etc. They come highly recommended by us at the Professionals Real Estate, Pt Chevalier branch.

    -- Ross Brader, AREINZ Manager

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  • With the major expansions and diverse utilising of technologies in our company, Future PC has helped us grow with our business, creating the work environment to be far more efficient and effective in daily procedures and routine tasks.

    Nik and his team are professional with a nice personal touch and have been great and a pleasure to deal with. No job has been too big or too small. Future PC has been fantastic and supportive in this transitional period.

    -- Anna, Production Manager
    Jigsaw Clothing

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  • "Since we started using your company, our IT needs are more streamlined and easier to understand. Your attention to detail with your clients is second to none – a lot of IT companies would like to be like yours and provide the service you provide, but they fail to deliver!"

    Paula Watts Dip HRM

    Director
    Law Staff (NZ) Limited

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  • Wayne is undoubtedly a valuable asset to Future PC, he always gets results and at all times is professional and efficient. Fantastic use of time. We are 100% confident that Wayne has our business interests at the forefront of his mind. We would never move from Future PC knowing that Wayne is looking after us. Congrats Future PC from EventMergers and Online Products.

    Carlene Martin
    Online Products / Event Mergers

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