IT Support and Technical Support in Auckland
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24/7 On-Site IT Support and Tech Support - Auckland, Christchurch and Wellington
Fast and affordable IT support throughout Auckland, Wellington, Christchurch and Tauranga
Less than 5 PCs? Learn about our small business or home office computer services.
Today’s business environment demands that businesses do more with less. The majority of small & medium size businesses have limited technical support and IT support resources, employees and time. Now there’s help. You now have access to the resources needed to provide excellent IT support for your company network and implement the most suitable infrastructure for your business with the help of a Microsoft Certified Partner.
With your business needs in mind, Future PC can implement or support complete and affordable network solutions. You can have confidence that your data is secure and that your staff will increase productivity. Above all, get a reliable foundation of both infrastructure and IT support to build your business on.
If your business does not already have a server, Microsoft Windows Small Business Server 2003/2008 has many of the networking features used by large companies and can be utilised without the complexity typically associated with server technology. Future PC can deliver complete business server solutions for small to medium size businesses, without your business needing to pay for a dedicated IT support team, or even monthly retainers.
Complete IT Support and Network Solutions
Experience the full range of our total network & computer solutions. Let us audit your current IT infrastructure and discuss where you would like it to take you in the near future. If you’re just starting out in business or simply looking at improving your current systems Future PC has experts and partners to help you achieve your goals.
Take advantage of our free network health check offer. For more, see free network health check.
What IT Support is available?
Your full range of network and computer solutions includes assessment of business needs (network and IT infrastructure), network design, installation, IT support, on-site, helpdesk and remote network support.
Future PC supply hardware, software, wireless systems, cabling, PABX phone systems, VOIP solutions, PCs, and Laptops. We troubleshoot, install, and design servers, networks and much more.
Save Time
Future PC can help your employees easily find and share information, giving them time to focus on business rather than on technology issues. We can help you host your own company web site, connect with your customers more professionally, streamline customer communications and get more done with fewer resources.
Network Security
Let us secure your network, protect your business and prevent data loss. Know that your data is never going to be lost and know that it is only accessible to those who should be able to access it.
Save Time On The Road
Give your staff real time access to all information even when on the road. Thanks to remote access and mobile technologies, your mobile workforce doesn’t necessarily need office space to be productive.
Affordability And Top Quality IT Support
Our rates are competitive and we won’t force you into a Service Level Agreement (SLA) or a maintenance contract. If, however, maintenance services and an on-call technical support team are suitable for your business, we we offer you a unique approach which does not lock you into a contract. We are extremely confident that all of our clients will continue to use our services, however if for any reason you choose to discontinue, you can terminate your agreement at any time. Discounts and priority service are available for clients with SLA’s.
Call us on 0800 84 3388 for a free network health check and let us show you the time and money that you could be saving.
Effective And Efficient IT Support
For access to technologies specifically designed for increasing productivity and customer responsiveness in your business, choose Future PC - a partner of Microsoft, Vodafone and Hewlett Packard. The Microsoft business server range can be applied to small and large businesses alike. To find out if your business could benefit from Microsoft Small Business Server 2003/2008, click here.
Outsource Your IT Support
Today it is increasingly realised that success comes not necessarily from working harder, but definitely from working smarter. Cutting-edge IT solutions allow companies to increasingly develop business models that were never before possible. With Future PC you can outsource your entire IT support requirements or expand on the knowledge and expertise of your in-house tech support team.
Fast, On-site Service And Emergency Response Service
Time is money. Take confidence in the knowledge that Future PC is available for emergency callouts 24 hours a day, 7 days a week. You will have access to some of the fastest on-site service response times available in Auckland, Christchurch and Wellington. With our RescueNet remote access technology, we are in many cases able to solve those pesky software or configuration problems via the internet, directly from our offices, without prior installation or visits to your premises. If RescueNet is available to solve your issues, we could be there within three minutes of your call! No setup, previous visits, configuration changes, or additional hardware is required!
Improve Business Productivity
To learn more about improving your business productivity, simply give us a call on 0800 84 33 88 and find out why we’re the number one IT support choice for many successful companies nationwide.
Partners
Call us now on 0800 84 33 88 to learn more.
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Testimonials
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"Since we started using your company, our IT needs are more streamlined and easier to understand. Your attention to detail with your clients is second to none – a lot of IT companies would like to be like yours and provide the service you provide, but they fail to deliver!"
Paula Watts Dip HRM
Director
Law Staff (NZ) Limited
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"At The Lion Foundation we place a premium on responsiveness and the ability to get the job done right first time. This also has serious operational consequences should our IT infrastructure be affected, even if only for a short time. Our business has yearly revenues in excess of $150 million and any disruption results in a meaningful financial impact. We have used the services of Future PC on a number of occasions and have found their service to be expedient, professional and would recommend their service without hesitation."
-- Nick Winder, The Lion Foundation
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We have used Future PC as our technical consultants for approximately 3 years and have found that they provide an excellent service with a fast response and a no fuss resolution to any problems we have had with software, memory upgrades etc. They come highly recommended by us at the Professionals Real Estate, Pt Chevalier branch.
-- Ross Brader, AREINZ Manager
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I would like to recommend Future PC to any other clients. They were extremely, quick, efficient and courteous in my dealings with them. They recently repaired and upgraded my system with the minimum of downtime and inconvenience and their pricing was competitive.
-- Jeff Reid Property Manager
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I have been using Future PC for all of my computing needs for the past three years, both in business and at home. I have always felt very well looked after by Nik and his team and have enjoyed a quick and efficient service.
-- Reon Paterson, Coastal Construction Ltd.
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"My tech was fabulous!!! I know nothing about computors but he was able to let me follow what was wrong and how he was fixing it. It didnt take alot of time so value for money was excellent. He was also very happy to answer questions concerning computors in general and was helpful in suggestions for purchasing laptop and software. "
-- Terri, Supreme Tours & Travel Ltd
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I would like to take this opportunity to thank FuturePC for all the help over the years with our computer systems. You have always come up with a solution which has helped us carry on our business uninterrupted. Your prompt service and problem solving has been impressive. We would definitely recommend FuturePC to anyone.
Regards
-- Gavin Davies, Manager, Signcraft Ltd
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Quinton was a great calming influence when I was stressing about losing data. I trusted him completely with our entire business operation and am very grateful to him for just getting on with it and coming through with flying colours. Thank You
-- Sally Johnson, Space Public Storage Units
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Thanks so much. Great service, and my laptop has never worked faster. As soon as it goes wrong again (well it is a computer) I will phone straight away.
-Steve Kane, Parnell
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"I would like to say that Sergey was exceptional. He sorted a problem quickly that xtra could not do even after 5 hours on the phone."
-- John Balasoglou, Aalto Books
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The service is great whether it be over the phone/Visit/on line repair - I have experienced all options with Future PC.
Mike Roche
Anthross Ltd
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"Have used your service several times - always at the weekend - very prompt and efficient service. Have recommended your company to others. "
- Andra, Cleland Medical Services Ltd
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Future PC - Take a bow. I'm a mature-age university student and you're a Godsend especially at 9.30pm when I have an essay due in the following day. The quality of your work is phenomenal and I don\'t mind paying all my allowance on quality.
I have used you everytime my PC goes 'kaput', and have had 4 different technicians on each visit over the past 3-4 years. I believe in you and will continue to use your services."
-- Hana
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Thank you for the fine service we received ... my wife and I are not computer wizziers and to have your company backing us makes our work life so much easier.
Regards,
George Winslett
Managing Director
Breakas Beach Resort
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After having dealt with many frustrating companies we found Future PC, and have been as happy as a person could be with computer issues!! We have recommended Future PC to business customers and family and friends. The main distinction being Future PC took a multi faceted approach, they address our immediate issues and looked at other areas of our business and offered solutions to immediate expansion, and what would work best for our long term growth. Their response was nearly always immediate and if a product was not in stock or would take slightly longer than the time they indicated their communication and explanations were exceptional. It has been a pleasure dealing with Future PC and we look forward to a long and continuous relationship.
-- Hayley and Wayne Martin, Directors, Residential Plastering Limited
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The last thing you need when you switch your much loved laptop on on a Saturday is for it not to work. With the Yellow Pages at hand I found Future PC. Their service was awesome. I was reassured that I should not have lost any files and that they will have me up and running quickly without having to leave my house. By 2.30 that afternoon my laptop was back to normal (if not a little faster) and was able to complete an urgent project. Thanks guys, I will totally recommend you to the clients I come into contact via my email marketing company.
Senka
Stana Marketing
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Fast, friendly, efficient service! The guys have the best knowledge to suit your needs.Have very happily recommended FuturePC to lots of people and feedback has always been great!
-- Rose
Action Plan & Print Ltd
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Wayne is undoubtedly a valuable asset to Future PC, he always gets results and at all times is professional and efficient. Fantastic use of time. We are 100% confident that Wayne has our business interests at the forefront of his mind. We would never move from Future PC knowing that Wayne is looking after us. Congrats Future PC from EventMergers and Online Products.
Carlene Martin
Online Products / Event Mergers
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"I appreciated that the person who answered the telephone could ask the questions that enabled me to be specific about what I needed. I came off the telephone confident that the problem was diagnosed and could be resolved. I appreciated that a technician could come on the day I made the request."
-- Robyn Rogers, Whaia Ki Te Ao Ltd
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On behalf of Digital Masters I would like to express our satisfaction in dealing with Wayne Dawson. Wayne was very hard working, diligent and understood our operations and specific needs.
We very much appreciate his effort and professionalism. We look forward to working with Wayne and Future PC in the future.
-- The Team at Digital Masters
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Just a quick note to tell you how impressed I was with Nathan's quick and pleasant service, I will certainly use Future PC in the future.
-- Loeta Taylor
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Andre was outstanding. He completed everything I had requested, in full and extremely efficiently while also offering some very helpful tips and suggestions along the way. He is a real asset to your organisation and I\'ll be requesting him by name from now on.
Eugene Lowrie
Horizon Homes
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I have always had exceptional service from your comapny and will only use you now, as I know my PC problems are resovled to a high standard. Thank you very much, I consider you to be highly trust worthy, and recommend you to all people who ask for an excellent IT service company.
Kind regards,
Kiri
Reihana Architecture Ltd
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When I have needed help, the service has always been prompt and helpful. Technicians have been pleasant, knowledgable & explain things really well.
Michelle
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I have used the services of Future PC several times now, including the full upgrade of my desktop computer.
Nikolai & his team have always been very helpful and patient and I have no hesitation in recommending them for providing all of your computer related requirements.
Kind regards
-- Kevin Browne
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We were very pleased with the quick response to have our PC sorted as we rely heavily on our Accommodation System being up and running all the time.
Margaret Murray
Seabreeze Boutique Motel
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I would like to put on record to your company how very pleased I was with the service I received yesterday from one of your technicians. His name was 'Nandy' and he was very patient, courteous and very meticulous in his work. - He fixed the problem I called upon your firm to look at, within half an hour, and saw that I then had a self-installation Broadband set to install, which he kindly offered to do for me.
There were many problems with this, which he handled very patiently and I was very impressed with his work ethics and devotion to his job and leaving a job well done. This is rare in the workforce today, I have been retired for nearly nine years but had a staff of 30 when I was working - I wish that even some of them had the same work ethics as your young man has. Thank you again for fixing my problems on the same day that I reported them.
--Mavis Brackebush. Orewa.
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With the major expansions and diverse utilising of technologies in our company, Future PC has helped us grow with our business, creating the work environment to be far more efficient and effective in daily procedures and routine tasks.
Nik and his team are professional with a nice personal touch and have been great and a pleasure to deal with. No job has been too big or too small. Future PC has been fantastic and supportive in this transitional period.
-- Anna, Production Manager
Jigsaw Clothing
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Great service, super quick response,arrived with replacement parts, and proceeded to repair all within 1 hour! Loved the service, thank you so much!
Gayle Lafaiali'i
Perspective Management Group Ltd
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"The staff at Future PC are excellent to deal with, very capable,friendly, and also take the time to answer any questions regarding computers,and repairs. "
- Coral Wignall, Marvon Downs Resthome
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"Future PC has provided my practice with an excellent service since Future PC's inception. I am happy to commend this firm to anyone requiring prompt and very efficient service."
-- Chartered Accountant
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Very very happy with how quickly you attended to our problem. The technician Paul was fantastic - easy to talk to, very respectful and diligent. He went over and above the call of duty to try to sort our problem out and also helped to improve our system. We will definitely be calling you in the future to help us with any future problems we may have. Many thanks for a job VERY well done :)
Nicola Allen
Educare
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Future PC provided quick, efficient solution that enabled our Business to continue with the least amount of disruption. Highly recommended.
-- Richard Sanders, Manager, Architectural Antiques
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"This is the 2nd time I have used your company, and I am very pleased with the help you have given - very impressed"
-- Alexia Whiley
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"I really appreciate your prompt response to this query. Your handling of our customer is exactly what I expected so thank you. I can assure you that I will be using Future PC for any future PC (excuse the pun) related work for Woosh Wireless Limited. Our customer experience has been excellent. "
Woosh Wireless Limited
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Just a quick email to say that I was very impressed with the high standard of service that I received yesterday from Andre. When the Broadband didn't accept the computer because of the computer's age he quickly came up with a new solution that did work.
We have used Future PC before and would use them again. A 10/10 for service.
Rosemary Walker
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I was thoroughly impressed with your whole approach right from my initial phone call for help, through the professionalism of Sergey and the follow up service evaluation process. Great customer service!
Valerie Staley
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Wayne was fantastic - patient with me and able to communicate in simple terms what our problem was! We will definitely be calling him again, for future service, as well as when we completely upgrade our entire system.
Exceptional service from a very nice person. Thanks so much!
-- Sue Lewis-O'Halloran, Executive Manager
Dress for Success
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"I was very impressed with the professional service, the marketing material presented and absolutely no complaints at the speed and competency which Andre sorted out all of our IT and printer problems."
-- Judy Dillon, CCS Ltd
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I was so thankful your tech came out the same day I called. I was also really impressed with the tech sent, he was very nice and explained everything well, and even offered extra help after he had 'clocked out' which was really kind and most appreciated. Keep up the fantastic work. Oh and the call centre person I logged the job with was very good, thorough and even called me back when he said he would. In this day and age this kind of service is rare, so thank you for the help.
-- Kimberley Dwan (J. M. Dwan Associates Ltd.)
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"Am totally impressed with the level of service I received, and will definitely be telling people about Future PC."
-- Graeme Russell, Adage Business & Media Services
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